How to Write a Business Email

Almost all businesses today can not be separated from the email. No wonder when you collaborate with people you never met can be solved directly by phone or email.
Regardless of whether the relationship is good or not, but that's modern business. And the way you write emails reflects professionalism, confidence, and your image. Furthermore, email is a representative of your corporate.

FORMALITY

Formalities are usually used in correspondence to the past, now the pattern is not used anymore. Use a language style emails as if you deal directly with your clients.

If your client introduced himself as John, then write the name in your email the next. If your client is happy to be called with a long name, such as Sulistyono, then write such a long name.

If you are in doubt, could use a more polite calls, eg Mr., Mrs., or brother.
 
GREETINGS

Most email consists only of few words. Even so email recipients still have to get respect. "Dear"is the standard opening and formal courtesies. "Halo" is more professional and friendly.

"Hi" sounds more casual and intimate. Avoid using the word "Hey". For some people may not be a problem, but for others could connote less polite.

As for the cover there are some words that can be used. If you are unsure whether the email recipients who do not like the atmosphere formal or just use the word "Sincerely" or "Regards". This is more secure.

Another variation is like "Best regards," "Kind regards," "Best wishes," "Sincere regards," "Thank you," and "Salam".

AVOID SMILEYS

If you are not sure whether the use of emoticons can be accepted or not, then do not use it. For people you do not know personally, use emoticons in business emails could offend someone.

So is the use of the word abbreviation, such as BTW, FYI, IMHO, CMIIW, and so forth. Try not to use abbreviations. Writing sentences in all capital letters should also be avoided. Because, it means you're angry.

CLOSING

Signature sometimes very useful, especially when it contains standard information such as email addresses, phone numbers, mobile, or fax, and perhaps also the website. But the signature is too long sometimes annoying for the recipient email. So try to include important information only.